Privacy Policy

1. Who We Are

CTL Plastering is a plastering business based at 38 Pilgrims Hill, Linlithgow, EH49 7LW. We provide plastering services across Linlithgow and the Central Belt of Scotland. You can contact us at 07599 220555 or ctldecor@mail.com.

2. What Personal Data We Collect

We may collect the following information when you contact us or request a quote:

• Your name
• Your email address
• Your phone number
• Your postcode and property address
• Details of the work you require

We do not collect sensitive personal data such as financial or payment card details through this website.

3. How We Use Your Data

We use your personal data to:

• Respond to your enquiry and provide a quote
• Arrange site visits and carry out the work
• Communicate with you about your project
• Improve our website and services

We do not sell or rent your personal data to third parties.

4. Legal Basis for Processing

We process your personal data on the basis of your consent when you submit an enquiry, and on the basis of legitimate interest to provide our services and respond to your requests. You may withdraw your consent at any time by contacting us.

5. How Long We Keep Your Data

We retain your personal data only for as long as necessary to fulfil the purpose for which it was collected, including any legal, accounting, or reporting requirements. Enquiry data is typically retained for up to 12 months if no work is carried out.

6. Cookies

This website uses cookies to help it function and to understand how visitors use the site. You can accept or reject non-essential cookies using the cookie banner. Essential cookies are necessary for the website to function and cannot be disabled.

We use Google Analytics to collect anonymous usage data. You can learn more about how Google uses data at Google's privacy policy.

7. Your Rights

Under the GDPR and UK Data Protection Act 2018, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your personal data
• Withdraw consent at any time
• Lodge a complaint with the ICO

To exercise any of these rights, contact us at ctldecor@mail.com or 07599 220555.

8. Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date.

9. Contact Us

If you have any questions about this privacy policy or how we handle your data, please contact Andy at CTL Plastering, 38 Pilgrims Hill, Linlithgow, EH49 7LW, or call 07599 220555.